Overall Rating / 214 Total 1st-Party Reviews
Nick & Paula are awesome, they think outside the square, & make it happen. Nothing seemed to be a problem & all the paperwork was explained & they even assist with filling it out. Just so professional & made the whole process painless. We even got a nice card in the mail at the new house to say congratulations. The team also look after my sons property now & his financial requirements. I would recommend them to anyone.
The experience at Purely Finance was very professional. Both the Mortgage brokers and their assistance were very knowledgeable, and were able to get me the best loan deal that I would not have been able to do otherwise. They went above and beyond to ensure my loan was successful, even when the other parties they were dealing with we not the easiest to work with. I would definitely recommend Purely Finance, and will come back to them when I require their assistance in the future.
We had a fantastic experience with Steve who was with us every step of the way during our recent refinance. He explained everything in detail, picked up errors in the lenders documentation and generally made the process easy. We got a great deal on our refinance and I believe we couldn't have negotiated this deal without Steve's help. Highly recommend and will use again if the need arises!
Purely Finance provides very good advice when it comes to home loans. Overall I feel the team is cordial and professional and although timing depends on many factors of which some are out of PF’s control there is an opportunity to be more pro-active. I feel it is important to have contact and begin the process 4-6 months before the current arrangement ends to avoid delays and disappointment. I also feel there should be more accountability in the dealings with banks and third parties as there was some miscommunication although I do understand the challenges in the current environment. At the end, we got there and I appreciate the effort of PF.
Steve Garvin provided us with excellent support and advice throughout our mortgage application process. He was always available to answer all our questions promptly, no matter how small, and provided clear and helpful suggestions and information. Thanks Steve, you made our first home buying experience much easier and more straightforward than we thought possible! It's been a pleasure to work with you.
The experience was seamless ,professional and easy. Richard explained every aspect of the process, what we were to expect and how long the process would take. My situation was a little complex yet Richard took it all in his stride and made me feel relaxed and calm with nothing being difficult or a problem. He was easy to deal with and super professional. His colleague Anne-Marie whom we were introduced to during the process was as polished and professional. She was helpful, knew all about our application and was easy to deal with. She was also helpful and supportive during the settlement process where ,due to the other party, we encountered some delays. Anne-Marie assisted us to ensure we had the correct paper work signed and submitted and also acted on our behalf through the settlement process. I would have no issue in recommending Richard , Anne-Marie and their business to anyone whom we encounter. Thank you for all your support and assistance:) Natalie and Max
Fantastic experience, highly professional an dedicated at elbow financial support to help me through each step to change my lender. Notably I’m currently living & working overseas which made the whole process greatly challenging, however the support an guidance from my broker to ensure the loan settled was exceptional. I’m very grateful to Steven, he did a great job in making it all happen to get to settlement.